How can we help you?

Get support for VibeWalls and find answers to your questions

Frequently Asked Questions

How do I generate custom wallpapers?

Open the VibeWalls app, tap the "Create" button, and enter a text prompt describing the wallpaper you want. Our AI will generate a unique wallpaper based on your description.

What devices are supported?

VibeWalls is available for iPhone and iPad running iOS 14.0 or later. All wallpapers are optimized for various screen sizes and resolutions.

How does the daily wallpaper feature work?

Every day, our AI curates fresh wallpapers that are automatically delivered to your device. You can enable notifications to be alerted when new wallpapers are available.

Can I use the wallpapers commercially?

Wallpapers generated through VibeWalls are for personal use only. For commercial use, please contact our support team for licensing information.

How do I cancel my subscription?

You can cancel your subscription through the App Store. Go to Settings > [Your Name] > Subscriptions, find VibeWalls, and tap "Cancel Subscription".

What if I'm not satisfied with my subscription?

We offer a satisfaction guarantee. If you're not happy with your premium subscription, contact Apple Support for a refund within the first 30 days.

Contact Support

Email Support

Get help via email within 24 hours

support@vibewalls.com

Response Time

We typically respond within 24 hours during business days

Mon-Fri, 9AM-6PM PST

Bug Reports

Report bugs or technical issues

bugs@vibewalls.com

App Store Support

For subscription issues, refunds, or billing questions, please contact Apple Support directly:

Contact Apple Support